PRIVACY POLICY AND TERMS OF USE/ GDPR

Last Updated: June 17, 2026

TERMS OF USE

GENERAL TERMS OF SALE AND USE

Welcome to BloomCatB. These Terms of Use govern your access to and use of our website, including any purchases of digital products (collectively, the “Products”).

By accessing our website or purchasing our Products, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. INFORMATION ABOUT THE SELLER (IMPRESSUM)

2, PAYMENT METHODS

3. NSTANT DOWNLOAD AND DELIVERY

4, DIGITAL PRODUCTS AND REFUND POLICY (EU WAIVER)

5. COMPLAINTS AND APPEALS PROCEDURE

6. DEADLINE FOR COMPLETION

7. RIGHT TO UNILATERAL TERMINATION OF THE CONTRACT

8. ISSUE OF R-1 INVOICE

9. LIABILITY FOR MATERIAL DEFICIENCIESBILITY FOR MATERIAL DEFICIENCIESE

10. INTELLECTUAL PROPERTY AND COPYRIGHT PROTECTION

11. INTENDED USE AND LICENSING OF PRODUCTS

12. LIMITATION OF LIABILITY

13. DISCLAIMER OF WARRANTIES (VISUAL RESULTS VARIATION

14. STATEMENT ON PROTECTION AND COLLECTION OF PERSONAL DATA (PRIVACY POLICY)

15. CHANGES AND AMENDMENTS TO THE TERMS

16. ACCOUNT REGISTRATION AND SECURITY

17. PREVENTING MISUSE AND ANTI-FRAUD ACCOUNT LOCKOUT

18. PRODUCT PRICES AND TAX EXEMPTION

19. ONLINE DISPUTE RESOLUTION (ODR)

20. COOKIES AND TRACKING TECHNOLOGIES

21. AI-POWERED CHATBOT

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1. INFORMATION ABOUT THE SELLER (IMPRESSUM)

These terms define the procedure for ordering, payment, delivery, and product claims offered on our website.

The Seller of the products is:

Adela Natural j.d.o.o.

Ivana Mažuranića 48

10340 Vrbovec

Croatia

OIB: 63864286046,

registered at the Commercial Court in Zagreb under the registration number MBS 080964359 – share capital €1,33; represented by the director Vlatka Čeliković.

2. PAYMENT METHODS

2.1. Supported Payment Procesor (PayPal Ecosystem) and Operational Currencies

We provide secure online transactional processing through authorized, industry-standard third-party payment gateways (including Stripe and PayPal). Transactions can be completely executed in five global currencies based on your regional location or manual selection: Euro (EUR), British Pound (GBP), United States Dollar (USD), Canadian Dollar (CAD), and Australian Dollar (AUD).

2.2. Isolated Local Currency Settlement (No Hidden Buyer Fees)

To ensure absolute transparency, the fixed price displayed in your chosen or assigned local currency at checkout is the precise, final amount you will be charged.

No Added Merchant Surcharges: Because the customer executes the order directly via the PayPal gateway interface in their preferred local currency, the customer will not experience unexpected foreign transaction markups or dynamic conversion penalties from our end.
Gateway Currency Processing: The Buyer explicitly acknowledges that any internal balance exchanges or card conversions are handled directly and safely by the PayPal processing engine at the time of purchase validation.

2.3. Mandatory Croatian Fiscal Invoicing Currency (EUR)

In strict compliance with the financial and corporate bookkeeping regulations of the Republic of Croatia, the primary reporting baseline for our business operations is the Euro (€).

Official Bill Format: Regardless of the local currency chosen by the customer during the PayPal checkout process, the official electronic invoice generated and transmitted to the customer’s email will be legally rendered and itemized in Euros (EUR).
Conversion Mapping: The official invoice value will display the equivalent EUR total calculated automatically at the exact moment of transaction finalization. This administrative rendering does not alter the actual fixed amount already captured from your PayPal account or linked funding source.

2.4. Payment Security and Data Encryption

To ensure maximum security for your commercial transactions, all sensitive payment data (including credit/debit card numbers, expiration dates, and security codes) is encrypted directly by the payment processor utilizing Secure Socket Layer (SSL) and Payment Card Industry Data Security Standard (PCI-DSS) protocols. We do not store, access, or log your full credit card information on our web servers.

2.5. Transaction Verification and Charge Authorizations

By inputting your billing information and submitting an order through our CartFlows checkout screen, you verify that you are the lawful owner or authorized user of the designated payment instrument. All orders are subject to mandatory validation checks and fraud screening by the payment gateways. We reserve the absolute right to delay delivery, suspend account registration, or cancel any transaction that exhibits patterns of high fraud risk, unauthorized card deployment, or suspicious activity.

2.6. Final Settlement and No Hiding Processing Fees

Your account or card will be billed immediately upon order submission. Once payment is authorized, delivery of the digital content begins instantly. As specified in Section 13, all currency rates are fixed by us, but and there is no hidden cost.

3. INSTANT DOWNLOAD AND DELIVERY

3.1. Fully Automated Digital Execution

All products available on this website – including Photoshop actions, presets, overlays, and digital backgrounds – are strictly digital intangible assets. There is no physical product, tangible medium, packaging, or postal shipping involved in any transaction. Order fulfillment and product delivery are 100% automated and executed instantly upon successful payment authorization by our processors.

3.2. Access Pathways and Methods of Delivery

Immediately following a successful checkout transaction, the system will complete delivery through three synchronized digital pathways:

Immediate Checkout Link: A direct download button will be generated on your CartFlows order confirmation screen.
Automated Email Delivery: An automated confirmation message containing permanent, encrypted download links will be sent to the email address you provided during registration.
User Account Dashboard: The purchased files will be permanently unlocked and accessible inside your secure personal account dashboard under your download history.

3.3. Technical Delivery Assistance and Verification

The Buyer is fully responsible for providing an accurate and active email address at checkout to ensure successful file delivery.

Spam and Network Delays: If you do not receive the automated delivery email within 15 minutes of checkout, you are required to inspect your email spam, promotion, or junk filters.
Manual Resolution: In the event of a severe automated server network delay or email block, the Buyer must immediately submit a claim through our official [Submit a Complaint / Appeal Form]. Upon technical verification of your payment token, we will manually re-transmit a secure backup mirror link to your files within 24 hours.

4. DIGITAL PRODUCTS AND REFUND POLICY (EU WAIVER)

4.1. Complete Exclusion of Return Rights under EU Law

In accordance with Article 16(m) of the EU Consumer Rights Directive (Directive 2011/83/EU), the statutory 14-day right of withdrawal (cooling-off period) is fully excluded and does not apply to contracts for the supply of digital content not delivered on a tangible medium once the performance has begun. [1, 2, 3]

4.2. Complete Exclusion under Croatian Consumer Law

In strict compliance with Article 86, Paragraph 1, Item 13 of the Croatian Consumer Protection Act (Zakon o zaštiti potrošača, Narodne novine br. 19/22, 59/23), the consumer has no right to unilaterally terminate a distance contract if the subject of the contract is digital content not supplied on a material medium, provided that the execution of the contract has commenced with the consumer’s explicit prior consent and acknowledgment of losing the right to terminate. [1]

4.3. Execution, Logging, and Final Sale Enforcement

By selecting the mandatory waiver checkbox at checkout, you provide your explicit prior consent for immediate delivery of your Photoshop actions, presets, or digital backgrounds. You formally acknowledge that you completely lose your statutory right to cancel, return, or claim a refund for the transaction the exact millisecond the download link is accessed or generated.

To prevent friendly fraud and chargeback abuse, our system automatically tracks and archives your unique IP address and download timestamps, which will be submitted to financial institutions as binding legal proof of contract performance.

5. COMPLAINTS AND APPEALS PROCEDURE

5.1. Mandatory Internal Resolution Process

In accordance with updated European Union consumer protection frameworks and Article 10 of the Croatian Consumer Protection Act (Zakon o zaštiti potrošača), we provide a formal, structural internal mechanism to accept, review, and resolve customer complaints, technical disputes, or data privacy appeals. The Buyer agrees to utilize this internal procedure to resolve any transactional or software issues directly with the Seller before escalating claims to third-party financial institutions or external regulatory bodies.

5.2. Formal Submission Framework

All formal complaints, contractual disputes, or product delivery appeals must be submitted in written electronic form. To lodge a valid complaint, the Buyer must complete and submit the official form located on our dedicated [Submit a Complaint / Appeal Form] web page or transmit a comprehensive written notice to our compliance support team via email at info@bloomcatb.com. Incomplete submissions lacking a verified purchase email or order ID number cannot be legally processed.

5.3. Statutory Acknowledgment and Resolution Timeline

Investigation and Final Response: Our technical and compliance team will conduct a thorough investigation into your account activity logs, IP download metadata, and transaction history. A substantive, detailed final decision and resolution outcome will be delivered to the Buyer’s registered email address without undue delay.

Acknowledgment Period: The Seller will formally acknowledge receipt of your submitted complaint or appeal within a maximum statutory period of 30 days from the date of submission .

6 .DEADLINE FOR COMPLETION

6.1. Immediate Automated Performance

The completion and fulfillment of your digital contract occur automatically and immediately upon successful payment verification. Because all digital products are delivered electronically via instant cloud access, there is no physical processing delay, warehouse production lead time, or postal transport window.

6.2. Multiple Access Methods

Order fulfillment is legally considered complete the exact moment our system makes the digital links available to you. You can access your files instantly through three channels:

Direct download buttons on your post-purchase confirmation page.
An automated download link sent directly to your registered checkout email address.
Instant activation within your personal website user account dashboard under your permanent download history.

6.3. Technical Delivery Assistance and Verification

The Buyer is fully responsible for providing a correct and working email address at checkout. If a technical server network delay occurs and you do not receive your links within 15 minutes, you agree to check your email spam folder before taking external action. If the files are still missing, you must report it via our official [Submit a Complaint / Appeal Form] so we can verify the transaction log and manually re-send your files within 24 hours.

7. RIGHT TO UNILATERAL TERMINATION OF THE CONTRACT

7.1. Explicit Statutory Exception for Photography Assets

While consumers entering distance contracts inside the European Union generally benefit from a 14-day reflection period to change their mind under the Consumer Rights Directive, digital photography assets (including actions, preset configuration files, and digital images and all other digital products) are immediate execution contracts. https://www.eccnet.eu/consumer-rights/what-are-my-consumer-rights/shopping-rights/cooling-period

7.2. Irrevocable Loss of Contract Cancellation Rights

Pursuant to Article 86 of the Croatian Consumer Protection Act and Article 16(m) of EU Directive 2011/83/EU, the right to unilaterally terminate this digital transaction without giving a reason is permanently and irrevocably lost upon order submission. Because you gain instant, un-returnable possession of our intellectual property, all digital delivery contracts are fully executed immediately, and the transaction cannot be cancelled, modified, or reversed post-payment. https://mingo.gov.hr/userdocsimages/public/documents/Pravo%20na%20jednostrani%20raskid%20ugovora,%20bro%C5%A1ura,%20srpanj%202014.1.pdf

7.1.2. Statutory Exception under EU and Croatian Law

In accordance with Article 16(m) of the EU Consumer Rights Directive (Directive 2011/83/EU) and Article 86, Paragraph 1, Item 13 of the Croatian Consumer Protection Act (Zakon o zaštiti potrošača), the standard 14-day right to unilaterally terminate a distance contract without giving a reason is completely excluded and does not apply to digital content supplied on a non-tangible medium once performance has begun.

7.3 Irrevocable Loss of Cancellation Right

By checking the mandatory confirmation box on our CartFlows checkout screen and completing your payment via PayPal, you provide your explicit prior consent for immediate contract execution. The Buyer formally acknowledges and accepts that the right to unilaterally terminate the contract, cancel the order, or request a refund is permanently and irrevocably lost the exact millisecond the digital download link is accessed, generated, or made available in your user dashboard.

7.4 Legal Framework and Cancellation Interface Notice

Pursuant to the latest statutory modernizations of the Croatian Consumer Protection Act regarding online distance contracts, businesses must provide an accessible digital cancellation interface (the “Withdrawal Button”) for eligible service contracts. However, because Photoshop actions, presets, and digital backgrounds constitute digital content with immediate performance under Article 86, checking the checkout waiver disqualifies the transaction from unilateral termination. Consequently, any attempt to invoke contract cancellation post-delivery will be automatically rejected based on this statutory legal exclusion.

8. ISSUE OF R-1 INVOICE

8.1. Automatic Electronic Invoicing

For every completed purchase of our digital products, our automated system generates a customized electronic commercial invoice. In strict compliance with your chosen transaction currency and Croatian fiscal laws, this receipt contains the Seller’s complete registration details, national identification number (OIB/VAT/TAX etc), and the mandatory legal declaration of VAT exemption.

8.2. Corporate B2B R-1 Invoice Requirements

Corporate clients, business entities, and self-employed professionals residing within the Republic of Croatia or the European Union who require an official corporate R-1 invoice must input their legal entity data prior to checkout.

Mandatory Billing Metadata: To successfully render an R-1 document, you must populate the designated fields on our CartFlows checkout page with your registered Company Name, Corporate Headquarter Address, and valid National VAT ID / Tax Identification Number (OIB).
Automated Data Validation: The Buyer is entirely responsible for the typographic correctness and accuracy of the corporate billing data provided.

8.3. Strict Post-Purchase Modification Prohibition

In accordance with Croatian bookkeeping standards and financial accounting regulations, finalized electronic invoices are instantly registered and cannot be retroactively altered, reissued, or modified once a payment is authorized and completed.

No Manual Adjustments: If a corporate Buyer fails to submit their OIB/VAT/TAX or company parameters during the live checkout session, the system will process the sale as a standard consumer transaction (B2C). We cannot manually convert a standard retail invoice into a corporate R-1 invoice after the order has been executed.

9. LIABILITY FOR MATERIAL DEFICIENCIES

9.1. Technical Delivery and Requirements

Because you receive instant, unlimited access to these digital assets, you are responsible for maintaining your own hardware and software compatibility.

Instant Delivery: Products are delivered digitally immediately after payment confirmation via a download link in your account dashboard, email and buyer dashboard.

9.2. Software Compatibility and Refund Disclaimer

You are entirely responsible for ensuring you own and operate the correct software version (e.g., Adobe Photoshop, Adobe Lightroom etc.) required to use these presets and actions.

No Software Warranty: We guarantee that our downloadable files are clean, uncorrupted, and technically functional. However, a lack of personal software compatibility, failure to update your software, or running unsupported applications does not constitute a material deficiency or technical defect.
Final Sale Enforcement: Lack of personal software compatibility or hardware requirements does not entitle you to a return, cancellation, or refund under any circumstances.

10 .INTELLECTUAL PROPERTY AND COPYRIGHT PROTECTION

1. Ownership of Digital Content

All digital products available on this website, including but not limited to Photoshop actions, presets, digital backgrounds, overlays, brushes, images, text, graphics, logos, and instructional materials (collectively, the “Content”), are the exclusive property of Adela Natural j.d.o.o. / BloomCatB and are protected by European Union and international copyright, trademark, and intellectual property laws.

2. Limited License, Not Sale

Your purchase of a digital product constitutes the purchase of a limited, non-exclusive, non-transferable, and revocable license to use the Content.

No Transfer of Ownership: The purchase of a product does not transfer the intellectual property rights or copyright of the files to you.
Copyright Retention: We retain full ownership, title, and all intellectual property rights to the original files, code, settings, and designs.

3. Restrictions on Derivative Works

You are permitted to use our actions, presets, and backgrounds to modify your own photography or creative projects for personal or commercial use. However:

No Reverse Engineering: You may not deconstruct, reverse engineer, or unpack our Photoshop actions or presets to discover the underlying settings, code, or adjustment steps for the purpose of recreating competitive products.
No Derivative Selling: You may not modify our presets or backgrounds slightly and resell or redistribute them as your own creative assets, preset packs, or design elements.

4. Trademark Protection

The names of our products, our brand names, logos, and custom graphics are trademarks belonging exclusively to us. You may not use our brand name or trademarks in any marketing, domain names, or social media handles without our prior written consent.

5. Intellectual Property Infringement (Piracy)

We actively monitor the internet and online marketplaces for unauthorized distribution of our digital assets.

Legal Action: Any unauthorized distribution, sharing, or piracy of our Content constitutes a direct violation of international copyright law. We will pursue full legal remedies, including statutory damages and the immediate, permanent termination of your website account and download access.

Strict Prohibitions on Redistribution

Your unlimited download privilege is strictly tied to a single-user license.

No Reselling or Sharing: You are strictly prohibited from sub-licensing, reselling, sharing, gifting, renting, or redistributing the digital files, whether in their original or modified form.
No Shared Access: You may not share your account login credentials or unique download links with third parties.

11. INTENDED USE AND LICENSING OF PRODUCTS

Terms of Use: Digital Products & Unlimited Downloads

1. License Grant and Authorized Use

Upon purchasing a digital product, you are granted a non-exclusive, non-transferable, revocable, and perpetual license to use the files.

Personal & Commercial Use: You may use these actions and presets to edit your own photos, as well as photos or projects you deliver to commercial clients.
Unlimited Downloads: You are granted unlimited downloads of your purchased product for your personal or internal business use across your own devices.

2. Strict Prohibitions and Intellectual Property

All digital products remain the exclusive intellectual property of our website. Your unlimited download privilege is tied strictly to your single-user license.

No Reselling or Redistribution: You are strictly prohibited from sub-licensing, reselling, sharing, gifting, or redistributing the digital files, whether in their original form or modified.
No Shared Access: You may not share your account login details or download links with third parties.
Abuse of Unlimited Downloads: We monitor download patterns. Any automated downloading, scraping, or excessive downloading that suggests account sharing will result in immediate termination of your account and access without a refund.

3. Delivery and Technical Requirements

Because you receive instant, unlimited access to these digital assets, you are responsible for maintaining your own hardware compatibility.

Instant Delivery: Products are delivered digitally immediately after payment confirmation via a download link in your account dashboard or email.
Software Compatibility: You are responsible for ensuring you own the correct software version (e.g., Adobe Photoshop, Lightroom) required to use these presets and actions. Lack of software compatibility does not entitle you to a return or refund.

12 LIMITATION OF LIABILITY

12.1. Maximum Financial Cap

To the maximum extent permitted by applicable law, including the Croatian Obligations Act (Zakon o obveznim odnosima) and EU consumer frameworks, the Seller Adela Natural j.d.o.o. shall not be liable for any indirect, incidental, special, consequential, or punitive damages. This includes, without limitation, loss of profits, loss of data, loss of business, or commercial reputation arising out of or in connection with your use, or inability to use, our digital products.

12.2. Limitation of Recovery

In no event shall the total, aggregate financial liability of the Seller to the Buyer for all claims, damages, losses, and causes of action exceed the exact, actual amount in Euros (€) or equivalent local currency paid by the Buyer to the Seller for the specific digital product that generated the dispute.

Limitation of Liability
To the maximum extent permitted by applicable EU law, Adela Natural j.d.o.o. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption arising out of your use or inability to use our products. In no event shall our total financial liability to you exceed the actual amount paid by you for the specific digital product causing the dispute.

13. DISCLAIMER OF WARRANTIES (VISUAL RESULTS VARIATION)

13.1. “As Is” and “As Available” Provision

All our digital products are provided strictly on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular aesthetic purpose.

13.2. Explicit Artistic and Visual Results Disclaimer

The Buyer acknowledges and accepts that digital photography assets interact dynamically and differently with every individual photo depending on specific external variables.

Variable Conditions: Visual outcomes vary significantly based on the camera model, sensor type, original exposure, white balance, file format (RAW vs. JPEG), and lighting conditions under which the original image was captured.
Monitor Calibration: Product previews displayed on our website are optimized; however, actual colors and effects may vary depending on the unique calibration, color space settings, and brightness of the Buyer’s computer monitor or device screen.
Aesthetic Expectation: A variation in visual results or a subjective dissatisfaction with the final creative look does not constitute a product defect, a material deficiency, or a malfunction. The Buyer assumes full responsibility for testing, adjusting, and achieving their intended artistic results with our files.

14. STATEMENT ON PROTECTION AND COLLECTION OF PERSONAL DATA (PRIVACY POLICY)

14.1. Data Controller and Legal Compliance

The data controller for this website is Adela Natural j.d.o.o.,Ivana Mažuranića 48,10340 Vrbovec,Croatia, OIB: 63864286046, (hereinafter referred to as the “Seller”). We process your personal data in strict compliance with the European Union General Data Protection Regulation (GDPR) (Regulation EU 2016/679) and the Croatian Act on the Implementation of the General Data Protection Regulation. The legal basis for processing your data is the execution of a contract (to deliver your digital downloads) and our legitimate interest in preventing e-commerce fraud.

14.2. Categories of Collected Personal Data

To process transactions, generate electronic invoices, and manage your unlimited download access, we collect and store the following data:

Identification & Billing Data: Full name, billing address, email address, phone number, and corporate tax information/OIB (strictly for R-1 corporate invoices).
Technical & Transaction Metadata: IP address, regional geolocation coordinates, device characteristics, browser configurations, and exact payment tokens generated by secure gateways.
Download Activity Tracking Logs: Comprehensive, time-stamped records of every single digital file downloaded from your user dashboard.

14.3. Legal Basis and Purposes of Processing

We process personal data based on two explicit legal grounds under Article 6 of the GDPR:

Contractual Necessity (Art. 6(1)(b) GDPR): Processing is mandatory to establish your user account, execute the secure checkout, deliver instant digital downloads, and issue legally binding fiscal invoices required by the Croatian Tax Authority.
Legitimate Interest (Art. 6(1)(f) GDPR): We actively log and archive your IP addresses and technical download timestamps. This data collection is strictly necessary to protect our intellectual property from piracy, prevent account sharing, and serve as binding legal evidence of product delivery to protect our business against fraudulent payment chargebacks.

14.4. Purpose of Processing and Fraud Prevention

Your data is used strictly to fulfill your digital product delivery, manage your user account, and generate legally compliant tax invoices. Furthermore, we explicitly track and log download histories linked to your IP address. This logging is necessary to protect our intellectual property against piracy and to serve as legal evidence of product delivery to protect our business against fraudulent payment chargebacks.

14.5. Third-Party Data Processors

We maintain a zero-tolerance policy against selling, trading, or unauthorized sharing of user data. Personal details are shared exclusively with verified third-party technical processors required to operate our online store:

Encrypted e-commerce web hosting infrastructure.
Secure payment gateways (e.g., PayPal) for isolated transaction authorization.
Automated financial accounting systems for immediate electronic R-1 invoice compilation.

14.6. Retention Timelines

Your personal user registration data and transaction history are stored continuously for as long as your website profile remains active to maintain your statutory unlimited download access. Electronic billing documentation and financial invoices are archived permanently for the minimum statutory period mandated by local Croatian corporate tax legislation.

14.6. Data Subject Rights and Enforcement

Under the GDPR, users retain the absolute right to access, rectify, restrict, or request the permanent deletion of their personal data. However, the deletion of automated download logs and billing invoices can be legally refused if the data is required to defend against active financial disputes, or to comply with Croatian statutory tax retention laws. To exercise your rights, please submit an inquiry via our official [Complaints and Appeals Procedure] form or contact us directly at info@bloomcatb.com

15. CHANGES AND AMENDMENTS TO THE TERMS

15.1. Modification of Terms

We reserve the right, at our sole discretion, to modify, update, or replace any part of these General Terms of Sale and Use, including product pricing, licensing terms, and download policies, at any time. The most current version of the Terms will always be posted on this page with an updated “Last Updated” date.

15.2. Customer Responsibility

It is your responsibility to check our website periodically for changes. Your continued use of or access to our website, user dashboard, or digital products following the posting of any changes to these Terms of Use constitutes binding acceptance of those modifications.

15.3. Price Adjustments

Prices for all our digital assets are subject to change without notice. We shall not be liable to you or to any third party for any price modification, suspension, or discontinuance of any product or service.

15.4. Unilateral Modification Rights

The Seller reserves the right, at its sole discretion, to modify, update, amend, or replace any part of these General Terms of Sale and Use at any time without prior individual notice. This includes modifications to fixed product pricing, software compatibility standards, licensing conditions, and website operational structures. The most current version of the Terms will always be displayed on this page with the mandatory “Last Updated” date clearly visible.

15.5. Continued Use Acceptance

It is the Buyer’s exclusive responsibility to review this page periodically for any regulatory or commercial updates. Your continued use of or access to our website, customer account, or downloaded digital assets following the official posting of any changes to these Terms constitutes binding, unconditional acceptance of those modifications.

16. ACCOUNT REGISTRATION AND SECURITY

16.1. Accuracy of Registration Metadata

To execute a purchase and access your permanent download dashboard for our digital products including a valid and accessible email address for automated file delivery.

16.2. Single-User Account Boundary

Your user dashboard, complete order history, and unlimited download link access tokens are strictly for single-user operation only.

Password Integrity: The Buyer is entirely responsible for maintaining the confidentiality of their account password, login tokens, and access credentials.
Strict Sharing Ban: You are strictly prohibited from sharing your account credentials, login keys, or direct download links with colleagues, friends, or any third party. The Buyer assumes full legal and financial liability for any unauthorized activities executed through their portal.

16.3. Account Creation and Accuracy

To purchase our digital products and access your unlimited download dashboard, you may be required to create a user account. You agree to provide accurate, current, and complete information during the registration process (including a valid email address for file delivery) and to keep this information updated.

16.4. Account Security and Single-User Restriction

Your account, purchase history, and unlimited download access are strictly for single-user operation only.

Confidentiality: You are entirely responsible for maintaining the confidentiality of your account password and login credentials.
Prohibition of Sharing: You are strictly prohibited from sharing your account details, login credentials, or direct download links with friends, colleagues, or any third party.

16.5. Unauthorized Access and Abuse Monitoring

You agree to notify us immediately at [your-email@domain.com] of any unauthorized use of your account or any other breach of security. As stated in our anti-fraud policy, we actively monitor account download patterns and IP access logs. If our system detects that your account is being accessed from multiple unauthorized locations or device profiles simultaneously, it will be flagged as dynamic account abuse. We reserve the right to suspend or permanently terminate your registration and access immediately, without prior notice and without a refund.

17. PREVENTING MISUSE AND ANTI-FRAUD

17.1. Account Termination for Violations

We reserve the right, without notice and at our sole discretion, to terminate your account, revoke your digital license, and permanently block your access to unlimited downloads if we detect any violation of these Terms of Use.

17.2. Prohibited Activities

Actions that trigger immediate and permanent account termination include, but are not limited to:

Sharing your personal account login credentials or unique download links with third parties.
Utilizing automated systems, data scraping tools, or bots to mass-download our digital files.
Distributing, reselling, or gifting our original or modified our digital products.

17.3. No Refund Policy for Violations

Any user account terminated due to fraud, software abuse, or intellectual property violation is strictly and permanently ineligible for refunds, credits, or exchanges of any kind.

Strict Prohibitions on Redistribution

Your unlimited download privilege is strictly tied to a single-user license.

No Reselling or Sharing: You are strictly prohibited from sub-licensing, reselling, sharing, gifting, renting, or redistributing the digital files, whether in their original or modified form.
No Shared Access: You may not share your account login credentials or unique download links with third parties.

18. PRODUCT PRICES AND TAX EXEMPTION

18.1. Multi-Currency Pricing (Fixed Manual Rates)

Our website allows checkout in five global currencies: Euro (EUR), British Pound (GBP), United States Dollar (USD), Canadian Dollar (CAD), and Australian Dollar (AUD). Unlike dynamic conversion stores, prices for each currency are manually fixed and established by us. The price displayed in your selected or assigned currency is the exact amount that will be charged at checkout.

18.2. Geolocation and Currency Switching

We utilize automated geolocation technology to detect your regional location and display the matching currency.

Manual Override: You are permitted to manually change and override the currency selection via our interface prior to payment.
Final Choice: By completing the transaction, you agree that you have reviewed and accepted the fixed price in your chosen currency.

18.3. Multi-Currency Pricing (Fixed Rates)

18.4. Separated Gateway Settlements and Mandatory Fiscal Currency

All financial transactions on this website are executed and settled exclusively through the secure, isolated PayPal payment network. The Buyer does not make direct wire transfers or direct deposits to our national bank account; all customer interactions remain encapsulated within the PayPal gateway.

However, in strict compliance with the financial, reporting, and bookkeeping legislation of the Republic of Croatia, the primary fiscal baseline for our business registration is the Euro (€). Therefore, regardless of the localized currency selected or utilized during the checkout process inside PayPal, the official customized electronic invoice generated by our system and transmitted to your email will be legally rendered and archived in Euros (EUR), utilizing the automated exchange values recorded at the exact timestamp of order execution.

18.5. Croatian Corporate Tax and Invoicing Regulation

The seller, Adela Natural j,d,o,o., Ivana Mažuranića 49, Croatia, OIB; 63864286046 VAT; HR63864286046 is a corporate entity registered in the Republic of Croatia and is exempt from Value-Added Tax (VAT) under local tax regulations (Article 90, Paragraph 2 of the Croatian VAT Act / članak 90., stavak 2. Zakona o PDV-u).

Upon successful payment, our system issues a customized electronic invoice containing our business registration details, OIB, and the mandatory legal notice of VAT exemption. In strict compliance with Croatian financial and bookkeeping laws, all official transaction records and fiscalizations are legally rendered and archived in our primary national currency, Euros (€), based on the official transaction value at the exact time of order finalization.

18.6. Small Business VAT Exemption Notice (EU Threshold Compliance)

The seller is a small enterprise established in the Republic of Croatia and is exempt from Value-Added Tax (VAT) under local tax regulations (Article 90, Paragraph 2 of the Croatian VAT Act / članak 90., stavak 2. Zakona o PDV-u). Consequently, no VAT is added to our prices at checkout.

Furthermore, in accordance with European Union e-commerce regulations for micro-businesses, our total annual cross-border sales of digital content to consumers within the EU remain below the mandatory threshold. Because we operate below this statutory threshold, no EU destination-based VAT is calculated or applied to our prices, and all digital assets are legally sold without a VAT charge.

18.6.1. Separated Gateway Settlements and Mandatory Fiscal Currency

18.7. International Taxes and Customer Responsibility

For customers purchasing from outside the European Union (including but not limited to the United States, United Kingdom, Canada, and Australia) or from jurisdictions with local digital service taxes:

Customer Liability: You are solely and exclusively responsible for declaring, reporting, and paying any local sales tax, use tax, VAT, GST, or other statutory consumption taxes required by your country, state, or territory.
Indemnification: We do not collect international taxes at checkout. You agree to indemnify and hold us harmless from any local tax liabilities, penalties, or compliance claims arising from your purchase of our digital assets.

18.8. Bank Fees and Conversion Costs

While our product prices are fixed for each currency;

No Added Merchant Surcharges: Because the customer executes the order directly via the PayPal gateway interface in their preferred local currency, the customer will not experience unexpected foreign transaction markups or dynamic conversion penalties from our end.
Gateway Currency Processing: The Buyer explicitly acknowledges that any internal balance exchanges or card conversions are handled directly and safely by the PayPal processing engine at the time of purchase validation.

18.9. Final Bookkeeping Invoicing Currency

In strict compliance with Croatian financial and bookkeeping laws, all official transaction records, electronic receipts, and internal fiscal registrations must and will be legally rendered and archived in our primary national currency, Euros (€). This calculation is automatically recorded at the exact timestamp of order finalization, based on the fixed conversion rate applied by our system, regardless of the localized currency chosen at checkout.

19. ONLINE DISPUTE RESOLUTION (ODR)

19.1. European Commission ODR Platform

In accordance with Regulation (EU) No 524/2013 on online dispute resolution for consumer disputes, the European Commission provides an official web-based platform for out-of-court settlements. If you are a consumer residing within the European Union and have a dispute regarding a digital purchase that could not be resolved through our internal complaints procedure, you have the right to submit a claim through the portal.

Official ODR Link: You can access the platform directly at europa.eu.

19.2. Prior Resolution Attempt

Please note that before submitting a formal dispute on the ODR platform, you are encouraged to use our official [Submit a Complaint / Appeal] form in the footer. Most technical issues, download links, or compatibility questions regarding our Photoshop actions and presets can be resolved directly and much faster by our support team at info@bloomcatb.com

20. COOKIES AND TRACKING TECHNOLOGIES

20.1. What Are Cookies and Why We Use Them

Our website uses cookies and similar tracking technologies (such as web beacons and pixels) to ensure optimal website performance, remember your user preferences, and manage your secure digital product downloads.

20.2. Categories of Cookies on Our WooCommerce Store

We classify the cookies used on our site into the following categories:

Essential / Functional Cookies: These are strictly necessary for the core operation of our WooCommerce store. They allow you to add items (presets, actions, backgrounds) to your shopping cart, complete secure checkout processes, and maintain your account login state so you can access your unlimited downloads.
Analytical / Performance Cookies: We use these to understand how visitors interact with our website, track popular digital products, and detect potential system errors or broken pages.
Security & Anti-Fraud Cookies: These cookies help monitor account behavior, prevent unauthorized login attempts, and track download frequencies to protect our intellectual property from automated scraping or unauthorized file sharing.

20.3. Managing and Disabling Cookies

When you first visit our website, a cookie consent banner will appear allowing you to accept or decline non-essential cookies. You can also modify your browser settings to reject cookies entirely. However, please be aware that disabling essential cookies may prevent WooCommerce from processing your digital orders or allowing access to your download dashboard.

21. AI-POWERED CHATBOT

21.1 Nature of the Service
Our website uses an AI-powered chatbot (the “Chatbot”) to assist users with inquiries and support. The Chatbot operates using automated decision-making technology and does not constitute human interaction unless explicitly stated. By using the Chatbot, you acknowledge that you are interacting with an automated system, not a human representative.

21.2 Disclosure under EU Law (EU AI Act)
In accordance with applicable European Union regulations, including the EU AI Act and relevant consumer protection legislation, we disclose the following:

The Chatbot is an artificial intelligence system. You are not communicating with a human unless we explicitly indicate otherwise.
Responses generated by the Chatbot are automated and may not always be accurate, complete, or up to date. They do not constitute professional, legal, medical, or financial advice.
Please do not share sensitive personal data (such as financial details, passwords, or health information) via the Chatbot.

21.3 Data Processing via Chatbot
Any personal data you provide through the Chatbot may be processed in accordance with Section 14 of these Terms (Privacy Policy). We process such data on the basis of legitimate interest and/or your consent under Article 6 of the GDPR, depending on the nature of the interaction.

21.4 Right to Human Review
In accordance with EU consumer protection law, you have the right to request that a human representative review any matter handled by the Chatbot, particularly where the outcome significantly affects you. To exercise this right, please contact us at info@bloomcatb.com or use our official [Submit a Complaint / Appeal Form].

21.5 Limitation of Liability for Chatbot Responses
We make no warranties, express or implied, regarding the accuracy or reliability of responses provided by the Chatbot. To the fullest extent permitted by applicable law, our liability for any loss or damage arising from reliance on Chatbot-generated content is subject to the same limitations set forth in Section 12 of these Terms.

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